TaT period report for user's monitoring.
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Noor Mohammed
As I can see there is no TaT perriod field or report available to check for the user's activity how fast they are entertianing the customers. I guess almost all the partners of gallabox will be pleased to have a report section where they can monitor the TaT period of better customer support and improve there service and staff management.
Mandeep Beni
True. For the same reason i have lost good chunk of money in the last 3 months. Its impossible to track their productivity.