Add Contact Fields as variables in Canned Responses | Voters

Add Contact Fields as variables in Canned Responses

Dhaval Shah

We should be able to add (variable) data from custom contact fields into canned responses like we can use then in botflow cards.

June 15, 2023

Dhaval Shah

Is it possible to get this going? It should be easy to build this considering its just an extension to name email phone fields to more/other customer fields.

Dhaval Shah

currently only these field can be added. why not allow usage of all custom fields in canned responses?